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Terms & conditions

Heron Foods General competition entry T&Cs

By participating, each entrant fully and unconditionally agrees to and accepts these Official Rules and the decisions of the Promoter, which are final and binding in all matters related to the Promotion.

  • These terms apply to all Heron Foods promotions/competitions and supplier supported promotions/competitions
  • Only one entry per person is permitted per competition, any additional entries will not have a chance to win and the entrant’s entries will be disqualified and any prize award will be void.
  • Winner(s) will be drawn at random from all eligible entries received. Winner(s) will be notified by via the email to the e-mail address provided by the potential winners during the entry process within 5 days of being appointed as such. In the event that a selected winner does not initially respond to the contact made by us, the Promoter shall make one further attempt to contact that winner. If the winner does not respond to the second contact made by the Promoter within 7 days of such contact, that winner’s claim to the prize will be forfeited. Failure to claim the prize in accordance with these terms and conditions will lead to the winner forfeiting his/her claim to the prize. Prize may not be transferred or assigned. Please allow 28 days for delivery.
  • There is no cash alternative for the prizes, except by the Promoter, who reserves the right to substitute the prize in whole or in part with another prize of comparable or greater value if the intended prize is not available for reasons outside the reasonable control of the Promoter.
  • It is the responsibility of the winner to liaise with the prize provider to redeem the Prize.
  • Heron Foods Ltd reserves the right to terminate, amend or extend any prize giveaway in wholly exceptional circumstances outside its control.
  • The Promoters decision is final in every situation including any not covered above and no correspondence will be entered into.
  • These terms and conditions shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction.
  • By entering this prize giveaway, all entrants will be deemed to have accepted and be bound by the rules and these terms and conditions and consent to the use by the Promoter and Service Provider of the information contained in the entry for the purposes of administering this prize competition. Your information will not be provided to any other party without your consent.
  • Where Competitions are open to children (aged 15 or younger) and/or young persons (aged 16 or 17), the age requirements will be stated. We reserve the right to require that the parent or guardian of any person aged under 18 confirms in writing that he/she agrees to be bound by all terms and conditions applicable to the relevant Competition and will accept any prize on behalf of an under-18 prize winner.

Savings Stamps

Full or part completed cards can be redeemed at any time against the purchase of goods (excluding National Lottery and PayPoint services) in any Heron Foods Stores.

Savings stamps cannot be redeemed in store for cash. No Change will be given for part payment with a savings stamp.

A completed card with £29 worth of savings stamps, when redeemed is worth £30. PLEASE NOTE partially completed cards do not qualify for the £1 bonus.

When you have completed the card, or saved all you want, simply hand it to a Heron Foods cashier when you shop. The amount saved (plus £1 if you are redeeming the full amount of £29 in savings stamps) will be deducted from your shopping bill (subject to the restrictions set out above).

Cards cannot be partially redeemed. For example, if you have a card with 20 stamps on (£20) you cannot redeem only 10 of these stamps (£10), you must redeem all the stamps on the card.

ENSURE YOU KEEP YOUR SAVINGS STAMP CARD SAFE as Heron Foods Limited is not responsible for lost cards and you will be unable to redeem your savings stamps without a valid savings stamp card.

You may be asked to provide photographic identification at the time of redemption.

Stamp Cards are the property of Heron Foods Limited.

In these terms and conditions, references to “your money” means the money you use to purchase savings stamps.

Your money is transferred by Heron Foods Limited to be pooled with other money and held in a separate account of Heron Foods Limited. Please note the following:

Any interest on the monies held in the account is held absolutely for Heron Foods Limited and your money does not accrue interest;

Savings stamps are not covered by the Financial Services Compensation Scheme or the Financial Ombudsmen service.

Heron Foods Limited reserves the right to withdraw this scheme at any time, after which savings stamps may be redeemed for up to 6 months from the date of withdrawal.

If we believe that your savings stamp card or your savings stamps have been copied or otherwise replicated or we otherwise suspect that your claim is fraudulent or not genuine, we reserve the right to refuse redemption of your savings stamps.

Heron Foods Limited is registered as a data controller under the Data Protection Act 1998. We will only use the information you have provided on the card for administrative purposes (unless you have also agreed to receive promotional emails) and always in accordance with our privacy policy which is available at heronfoods.com or available in your local Heron Foods Store.

If you are interested in receiving details of our latest offers and deals, please tick the relevant box. Your personal data will only be used by Heron Foods Limited and our agents for this purpose. We will not pass on or sell your personal data to any third party.

A copy of these terms and conditions is available in your local Heron Foods Store.

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    Registered Office Address

    Heron Foods Limited, The Vault, Dakota Drive, Estuary Commerce Park, Speke, Liverpool, L24 8RJ

    Correspondence Address

    Heron Foods Limited, Jackson Way, Melton, East Yorkshire, HU14 3HJ

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