We're here to help

Whether you need help with a product, have a question about payments or vouchers, or are looking for information about your local store, you'll find everything you need in our Customer Services Hub. Simply choose a topic below to get started.

Customer Service

Contact our Customer Service team for help with store visits, products, payments, complaints and general enquiries.

Product FAQ's

Information on product quality, returns, recalls, age-restricted sales and reporting product concerns.

Payments FAQ's

Accepted payment methods, vouchers, saving stamps, duplicate charges and overcharge queries.

Careers FAQ's

Need help with job application updates, recruitment updates and employment references?

Stores FAQ's

Find support for local store enquiries, lost property, accidents and carrier bag policy.

Website FAQ's

Information about website product listings, advertised offers and store stock availability.

Suppliers & Products

Information for suppliers, product submissions, buying opportunities and invoice or payment enquiries.