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Website FAQ’s

Why can’t I buy products from your website?

Our website does not currently offer any form of online transaction. The products shown are solely for information and engagement purposes. Products advertised will be available to purchase from your local Heron Foods store, subject to availability. Please use our Store Locator to find your nearest store.

I can’t find an item advertised online. Do you stock it?

We do not currently offer store-level stock visibility.

All products and prices advertised on our website, emails and social media channels are subject to availability. Some products may only be available in selected stores and stock levels may vary by location.

If you are looking for a particular item, please ask a member of staff during your next visit and they will be happy to help. Unfortunately, we are unable to reserve stock or confirm availability at specific stores.

Please note that advertised offers are available while stocks last.